DIGITAL MARKETING INSIGHTS

Best Chatbot Software For Marketers

Top 5 Chatbots For Digital Marketing

A chatbot dwells in the chat platforms of your site, and is designed to carry out conversations. If your business takes too long to respond to requests and questions, then you will lose customers to the competition. A chatbot offers 24/7 customer service so you can resolve issues faster and gain/keep more customers. Using artificial intelligence, chatbots can be programmed to respond to unique situations. This article lists five of the best chatbots and their features.

Manychat

Manychat lets you create a Facebook messenger chatbot without having to write a single line of code. Start with a template focused on your business or build your own bot in minutes with the simple drag-and-drop interface. Sell products, book appointments, nurture leads, capture contact info, and build relationships all through Manychat’s Messenger chatbot. ManyChat also links with your Shopify store to send messages to users who abandon their cart.

Free for up to 1000 users. Prices start at $10  month.

Surveysparrow

The chatbot designed by one of the popular online survey tools, SurveySparrow lets you create chatbots without any programming in a matter of minutes and place them strategically to engage.  Surveysparrow offers a virtual assistant who guides your users via text message or voice-based conversation. The virtual assistant automatically simulates real-life-like conversations through applications, tablet apps, or web sites. It’s important that a chatbot is exclusive to your website rather than depending on third-party messenger services like Facebook Messenger & WeChat. The chatbot is embedded on your website and collects visitor data & feedback, which in turn enhances the user experience

14 day free trial. Prices start at $29 / month.

Botsify

Botsify provides the easiest way to avoid implementing an army of separate interfaces. It works directly with the  Facebook Messenger interface. HTTP API’s are clearly defined, making it easy to do what you need without tons of development. Botsify has pre-built chatbot templates that includes templates for hospitals, hotels and general FAQs.

14 day free trial. Prices start at $40 / month.

Chatfuel

Chatfuel focuses on media agencies and restaurants. You can use Chatfuel’s Artificial Intelligence chatbot to share news and engage your audience with proactive communication. This chatbot can be used to make reservations and set up FAQs. Chatfuel makes it easy to build a simple chatbot for your business. The interface is intuitive and requires no code, so you can build a bot in as little as a few minutes.

Chatfuel is free for up to 50 users. Pricing starts at $15 / month.

 

Acquire

The Acquire chatbot platform has been designed to use natural language processing and machine learning to provide a direct line of communication between shoppers and merchants. It’s programmed to handle simple questions using a number of pre-selected answers, which means support agents can deal with more complex inquiries. With a routing facility, you can route the questions to the appropriate agents with no coding knowledge required. You just have to decide which goals you want the chatbot to meet and then set up a custom workflow around them. You can also use Acquire’ chatbot to communicate with new leads. For example, you could use a series of personal messages to guide new leads through the process of becoming a customer. You could offer discounts or limited time coupons to new leads.

Pricing is quotation based.

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